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Privacy Policy

Effective Date: 1 January 2025  |  Agensi Pekerjaan Star Global Sdn Bhd (1616036-A)

1. Introduction

Agensi Pekerjaan Star Global Sdn Bhd ("Star Global", "we", "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy explains how we collect, use, store, and protect your information.

2. Personal Data We Collect

• Identity data: full name, date of birth, NRIC/passport number
• Contact data: email address, phone number, mailing address
• Professional data: CV, work history, qualifications, references
• Usage data: IP address, browser type, pages visited on our website

3. How We Use Your Data

• To match candidates with suitable employment opportunities
• To contact you regarding job applications and recruitment services
• To share your profile (with your consent) with prospective employers
• To comply with legal obligations and regulatory requirements
• To improve our website and services through analytics

4. Data Sharing

We will not sell, rent, or trade your personal data to third parties. We may share data with prospective employers only with your explicit consent, and with service providers who assist our operations under strict confidentiality agreements.

5. Data Retention

Candidate profiles are retained for up to 2 years from the date of last activity, after which they are securely deleted unless you request otherwise. Client data is retained for the duration of our business relationship plus 7 years as required by law.

6. Your Rights

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Withdrawal: Withdraw consent for data processing at any time
• Deletion: Request deletion of your data (subject to legal requirements)

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including encrypted communications and access controls.

8. Contact Us

For any privacy-related enquiries or to exercise your rights, please contact our Data Protection Officer at: jobs@starglobalrecruitment.com.my
35-07, Menara EcoWorld, BBCC, No. 2 Jln Hang Tuah, 55100 Kuala Lumpur, Malaysia.

Terms of Service

Effective Date: 1 January 2025  |  Agensi Pekerjaan Star Global Sdn Bhd (1616036-A)

1. Acceptance of Terms

By accessing or using the services of Agensi Pekerjaan Star Global Sdn Bhd ("Star Global"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Our Services

Star Global is a licensed recruitment agency (JTKSM Licence) providing executive search, specialist hiring, overseas placements, and career advisory services to employers and job seekers across Malaysia and internationally.

3. Candidate Obligations

• You confirm that all information provided in your CV and application is accurate and truthful
• You authorise Star Global to share your profile with prospective employers on your behalf
• You agree to notify us immediately of any changes to your employment status or contact details
• You understand that Star Global does not guarantee placement or employment

4. Employer / Client Obligations

• Clients agree to provide accurate job descriptions and requirements
• Clients must not approach candidates introduced by Star Global directly without our knowledge for a period of 12 months
• Placement fees are governed by a separate Service Agreement signed between the client and Star Global

5. No Guarantee of Employment

Star Global acts as an intermediary and does not guarantee job placement. The final hiring decision rests solely with the employer. We are not liable for any loss resulting from a failed placement or candidate withdrawal.

6. Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of Star Global and may not be reproduced without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by Malaysian law, Star Global shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

8. Governing Law

These terms are governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kuala Lumpur, Malaysia.

9. Contact

For enquiries regarding these terms: jobs@starglobalrecruitment.com.my